PRIVACY POLICY

BASIC DATA PROTECTION INFORMATION

from now on, it undertakes to comply with current legislation at all times regarding the processing of personal data. Through the following privacy policy VIVOSOL, SL, in accordance with the requirements set forth in the RGPD, informs users of:

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The person responsible for the processing of your data is VIVOSOL, SL:

VIVOSOL, SL informs the user that the information you provide through browsing our website, the contact form or sending emails, will be treated by VIVOSOL, SL and that said treatment is included in the Registration of treatment activities managed by VIVOSOL, SL in accordance with the provisions of the RGPD.

WHAT ARE YOUR PERSONAL DATA USED FOR?

In www.vivosol.com when the user accepts our privacy policy authorizes us to use and process the personal data provided to:

• Send you the information and provide the service you request through the various forms available on our website.
• Provide information about the offers, products and services requested.
• Occasionally, VIVOSOL, SL may use your personal data to send notifications by email. These notifications will be made to inform about the changes in our services or products or in our legal conditions policies.
• Send you commercial communications about offers, activities and promotions of VIVOSOL, SL and the sector that may be of your interest by conventional or electronic means when you have checked the box you want to receive information.

www.vivosol.com will try at all times to establish adequate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing you of the existence of cookies and that if you continue browsing our website, you consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the preservation of the IP address in the registers of www.vivosol.com, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given . You can get more information in our "Cookies Policy".

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legitimacy for the treatment of your data by VIVOSOL, SL is based on:

• In the execution of a pre-contract / contract to send the information and provide the requested service, for the management of your online purchase and to register you as a registered user, not being possible otherwise.
• In the user’s consent for the sending of commercial communications of the offers, activities and promotions of VIVOSOL, SL and the sector that may be of interest to them and the management of our blog. The user can revoke the consent given at any time.

HOW LONG DO WE KEEP YOUR DATA?

The data to send you the information or provide the service you request through the various forms available on our website, to manage your online purchase through our platform, and your registration as a user will be kept for as long as the contractual relationship is found. valid, and once finalized during the legal limitation period.

The data processed to send the newsletter, to send commercial communications about offers, activities and promotions of VIVOSOL, SL and the sector that may be of interest, management of your comments on the blog will be retained as long as the user do not revoke the consent given.

The IP address obtained through the cookies will have a shelf life of one year, in order to demonstrate the user’s consent.

Regarding the period of conservation of cookies, you can obtain more information on our website in the section "Cookies Policy"

WHAT KIND OF DATA DO WE TREAT FROM OUR USERS?

VIVOSOL, SL treats the following categories of data:

• Data of the users that fill any of the available forms: The personal data that VIVOSOL, SL requests include:
• Identification data: name and surnames, telephone, postal and electronic address
• Data relating to the application

Only those over 16 years old can provide data through our website. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data communicated to VIVOSOL, SL and declares that he is over 16 years of age, and will be solely responsible for the false or inaccurate statements made.
The personal data processed by VIVOSOL, SL can be mandatory or voluntary.

The voluntary information is that which the user is not obliged to provide to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, the refusal to supply them will make it impossible to provide the service or meet your request.

In the event that you provide us with data from third parties, you expressly have the consent of the same and you agree to transfer the information that we provide you in this clause, exempting VIVOSOL, SL from any type of obligation. However VIVOSOL, SL may carry out verifications to verify that the third party has been informed adopting the measures of diligence established in the data protection regulations.

WHAT DESTINATORS WILL THEIR DATA BE COMMUNICATED?

No data will be transferred to third parties except legal obligation or in the case that is necessary to meet your request.

WHAT RIGHTS ASSIST YOU AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights before VIVOSOL, SL:

• Access your personal data
• Rectify them when they are inaccurate or incomplete
• Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected
• Oppose your treatment
• Request the limitation of the processing of your data when any of the conditions provided in the regulations are met
• Request the portability of your data in the cases provided for in the regulations
• Prevent being subject to automated decisions
• Revoke the consents granted

The user to exercise their rights, must send a letter indicating the right you wish to exercise and accompany a document accrediting your identity and postal or electronic address for notification purposes. This application can be made by mail to: VIVOSOL, SL Boulevard Chajofe Avenue, 3 – Edén Building – Local 203, E-38650 – Playa De Los Cristianos, or at the following e-mail address: pahl @ vivosol. com.
VIVOSOL, SL must answer the request for the exercise of rights within one month of receiving the request. This period may be extended for another two months if necessary, taking into account the complexity and the number of applications. We will inform you of any extension within one month of receipt of the request indicating the reasons for the delay.

Likewise, the interested parties have the right to complain before the competent Control Authority (Spanish Data Protection Agency) when they consider that VIVOSOL, SL has violated the rights that the data protection regulations recognize in www.agpd.es

Are my data safe?

VIVOSOL, SL has a contract with the hosting company cyberwebhosting.de – Inh. Marcel Stiller – Grevenweg 72 – D-20537 Hamburg

USt-IdNr. DE225243629 for hosting your web page. It is a European company and has the latest systems in security measures.
VIVOSOL, SL guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their reserved nature.

VIVOSOL, SL undertakes to keep these data secret, treating them with the utmost reserve, and declares to have implemented in their information system, the security policies corresponding to the type of data handled in accordance with the provisions of the REGULATION (EU) 2016 / 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (RGPD).

Links to other websites

If you choose to leave our website through links to other websites not belonging to our entity, VIVOSOL, SL will not be responsible for the privacy policies of these websites or the cookies they can store on the user’s computer .